Great management begins with better data and better data means better decisions. TransTrack Manager® turns transit data into Business Intelligence.

TransTrack Manager®	Module Functionality
Transit Services and Route Plans	Agency-specific classification of routes and services for management reporting. Scheduled service levels by day type and the planned calendar of operating days and holidays.
Ridership and Farebox Revenue	Transit rider statistics by route and fare type. Data may be manually input or imported from automated fare systems (AFS) and automated passenger counting (APC) systems. APC data may be used to assess boardings, alightings, and passenger loads by trip and bus stop. Passenger mile survey sample data may be stored and weighted for NTD reporting.
Service Quality, Safety, and Operations	Dispatch logs and incident tracking used for assessing service quality factors such as on-time performance, late pull-outs, missed trips, unscheduled trippers, roadcalls, bus exchanges, attendance. Data may be manually input or imported from automated vehicle location (AVL) or radio dispatch systems. Actual hours and miles of service are recorded. Accident, safety and security incidents are also tracked and classified for NTD and management reporting.
Transit Service Costs and Revenues	Import and allocation to the route level of operating costs and revenues. Summary of costs and revenues compared to budget by transit category and department. Farebox revenue cash counting and reconciliation tracking.
Training, Certifications and Labor Productivity	Tracking by employee of training, certifications, performance appraisals, disciplinary actions, ride-checks, customer complaints, turnover, and vacancy rates. Import of pay hour information to compare to scheduled and platform hours, as well as overtime and absenteeism reporting.
Purchased Transportation Contract Compliance	Incident tracking and goal attainment for assessing liquidated damages and incentive payments. Contract monitoring and security of data between service provider changeovers.
Fleet Inventory, Inspections, Roadcalls and Fueling	Fleet roster and vehicle asset tracking, recording of preventive maintenance inspections (PMIs) for vehicles and facilities, roadcalls, bus exchanges, accidents, cumulative lifetime mileage and fueling may be tracked and reported.
Customer Complaints	Record customer feedback by date, location, type of feedback and details, including investigation and resolution of issues. Information is summarized for trend analysis by type of feedback, route, driver, department, division, and purchased transportation contract.
National Transit Database (NTD) Reporting	Data from all other modules is used to provide NTD report information by month and year, as well as annual summaries for required forms such as Financial (F-10, F-20, F-30, F-40), Transit Service (S-10), and Vehicle Inventory (A-30). Monthly forms to assist with ridership and safety and security reporting are also available.
Performance Scorecards and Management Dashboards	Key performance statistics compared to targets and displayed as performance scorecards and management Dashboards. Drilldowns by reporting period (e.g., monthly, annual, day type) and level (e.g., route, division, program, contract) for over 200 transit industry statistics.